The Model Complaints Handling Procedure for Scottish Forestry - updated 19-04-24 Last updated :28 Oct 2024 Topic: About This document outlines the complaints procedure, including who can complain, how they can complain and the process once a complaint has been made. Summary If something goes wrong or you are dissatisfied with our services, please tell us. This document describes our complaints procedure and how to make a complaint. It also tells you what you can expect from us. The Model Complaints Handling Procedure for Scottish Forestry - updated 19-04-24 DOCX | (23.08 KB ) This file might not be suitable for users of assistive technology. Please contact us to request an alternative format. Share this page with others Copy link Email LinkedIn Facebook X formerly Twitter